With the fast paced and technologically driven ways of society today, there is a big chance that you will find yourself dealing with a business internationally, no matter your business or brand. However, it?s important to remember that the business customs we are used to in the United States can be vastly different from the customs in other countries.
Proper international business etiquette can be tricky, so make sure to stay abreast of customs to keep your deal on track for success. Here are some etiquette tips we found on cnn.com to help!
- Gender etiquette plays a significant role not only in business, but overall in foreign travel. In some countries, where gender is rooted in the tenets of a particular religion, faux pas are often considered unforgivable.
- If you?re on business in Germany, leave the trade talk at the boardroom door. Business matters are usually discussed before or after the meal; never during.
- Conversely, in China, it?s OK to discuss business as long as it?s not the main topic of conversation. Personal exchanges about children, spouses or other personal information are encouraged and welcomed.
- The business card exchange is extremely important in Japan ? almost ceremonial. Always give business cards with two hands and make a point to admire and examine the card. The more time you spend looking at it indicates the more respect you have for the person. In Italy, do not exchange business cards at social occasions; it is the norm at business functions and meetings.
- In Australia, alcohol is discouraged at business luncheons. Drinking moderately at business meals is acceptable in Germany; in Russia, you are expected to drink to establish closer relationships ? though again, in moderation. In France, avoid drinking hard liquor before meals or smoking cigars between courses ? the French feel it compromises the taste of the meal.
- A standard to keep in mind for any gift you select is quality. If you give gifts with your company logo, it?s better if the logo is discreet. Never give company logo gifts in Greece, Spain or Portugal. In general, be safe rather sorry and choose non-logo gifts. In China, it?s considered rude to open a gift in front of the person who gave it. In Africa, gifts are opened immediately upon receipt.
In addition to understanding the customs of others, make your business partners and customers feel completely comfortable by offering bilingual services, nothing will get lost in translation with AnswerNow!
In today?s diverse consumer economy, providing bilingual answering services or call center services for your customers is often essential to the success of your business. For more information about our bilingual services, visit our website!
Source: http://www.answernowinc.com/2012/08/23/international-business-etiquette-tips/
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